Process Automation - PIVOT platform

PIVOT as a Service - PAAS

Decision Tools

PIVOT PLATFORM FOR INSURANCE PROCESS & DECISION AUTOMATION

Automation for Insurers’ pain areas

PIVOT platform from Attributum is an autonomous AI product ecosystem engineered to empower insurers by automating and augmenting core functions through advanced machine learning and data analytics. By combining the speed of Edge computing with the scalable capacity of the Cloud, PIVOT delivers the rapid decision-making capabilities required for modern, high-volume insurance environments. 

Designed to be an Intelligence Partner rather than just a tool, PIVOT offers a comprehensive suite of technology-agnostic modules, including

    • Focused Co-Pilots: Specialized solutions like the Endorsements Co-Pilot (PEC)
    • Core Operational Modules: Portability, Customer Onboarding, and Underwriting
    • Risk & Integrity Modules: Claims and Fraud Management

The platform’s “Zero-Touch” philosophy is built on an Architecture of Precision, ensuring all modules are fully compliant with regional regulatory guidelines while significantly reducing operational costs. By transforming legacy bottlenecks into a structured, automated flow, PIVOT enables a strategic paradigm shift thereby moving insurers from weeks of manual coordination to mere seconds of autonomous processing.


PIVOT Endorsements Co-pilot

PIVOT Endorsements Co-Pilot (PEC) is a sophisticated, AI-driven module to redefine the group health endorsement lifecycle
By replacing fragmented manual coordination with an autonomous 7-phase data pipeline, PEC eliminates “TAT leaks” and manual bottlenecks, transforming an operational hurdle into a seamless, “Zero-Touch” competitive advantage. It serves as an Intelligence Partner that bridges the gap between unstructured data intake and regulator-mandated compliance, allowing insurance leaders to scale with total operational transparency.
  • From Weeks to Minutes: Convert manual bottlenecks into a strategic advantage. PIVOT AI classifies, validates, and dispatches member updates in seconds, eliminating “TAT leaks” to ensure instant operational scalability.
  • Dual-Track Intelligence: Solve the “mixed-batch” bottleneck with proprietary routing logic. Clean data bypasses human intervention to flow directly to TPAs, while specific exceptions are isolated for surgical underwriting clearance.
  • Precision Engineering: Automated scrubbing against complex underwriting filters ensures 100% adherence to regional standards. Data is reformatted autonomously into regulator-mandated formats for zero-error TPA submission
  • Infallible Auditability: Reclaim total oversight through unique Tracker IDs and role-based dashboards. A 100% communication audit trail ensures complete transparency across all stakeholders with “zero black box” anxiety

PIVOT Portability

Provides digital input for portability applications fulfilment from past policy documents

  • Achieves standardised fields set from past policy documents in Json format that can be used to
    • To prefill customer / Agent systems application portals using past policy pdfs and images
    • To provide selected inputs to populate UW / Core system screens to aid UW decisions
  • Save bandwidth of operations team & agents
  • Delight online customers with pre-populated application
  • Prevent errors and misrepresentations
  • Store and retrieve data for posterity

PIVOT Underwriting Co-pilot

A Tool to Empower and Optimize an Underwriters’ effort by eliminating repetitive manual work in the Underwriting process.

  • Streamlines underwriting data reading, saving time, effort, and eliminating errors.
  • Provides digital input from TeleMER documents thereby saving time and monotonous efforts for Underwriting teams
  • Compares application data and declarations with TeleMER declarations
  • Identifies data and declaration inconsistencies in applications real-time
  • Serves as a decision aid for underwriters
  • Stepping stone for predictive UW

PIVOT Operations Co-Pilot

  • Eliminates redundant manual effort of central operations teams in application form filling.
  • Transforms the policy application journey for insurers by automating data readiness  during quote creation, Customer creation and Policy issuance – All in a few seconds
  • Generates standardised data for consumption by insurance ERP (APIs)

PIVOT AS A SERVICE - PAAS

The ready-to-use products from PIVOT platform serve various insurance specific use-cases that are aimed at automating specific parts of a larger process such as Document extraction, Document forgery check, Face recognition, Signature recognition, and Face to BMI validation.

Document extraction

Use our solution to quickly automate tedious data entry tasks and enhance accuracy and efficiency within your teams

Document forgery check

Use our advanced algorithms to identify digital forgery in any process critical document

Facial analytics

Our facial analytics solution can be used across various customer touch-points like on-boarding and underwriting to claims processing. Our clients use this solution to verify identity and conduct other checks like liveliness check

DECISION TOOLS

Attributum decision tools help insurers to automate key insurance process decisions to suit their current data ecosystem and preferences. The range of features offered by Attributum includes Advanced rules and scorecards, Predictive models, Enhanced score rules, etc.

AI enabled Decision Engines

Grade and classify applications and claims as STP / Non STP in run-time.

  • Document Classification and identification
  • Insights from information extracted from document
  • Aid manual decisions
    by technical summarisation of complex cases

Predictive Decisioning

Create and execute predictive decisions in underwriting and claims using proprietary AI & ML models using historical data of decisions taken.